7u778 Terms and Conditions

1 General Terms and Eligibility

7u778 is an online casino and betting platform operated for players in Bangladesh. By accessing or using this site, you are considered to have fully accepted all the terms and conditions described below. If you disagree with any part of these terms, please refrain from using this platform.

These terms and conditions constitute a valid and binding agreement between the authority operating 7u778 and the user of the platform. This agreement takes effect from the moment you create your account and remains in force until the account is closed. 7u778 reserves the right to change, add to, or cancel these terms at any time.

2 Account Registration and Eligibility

To open an account and use the services on 7u778, the following conditions must be met:

• You must be at least 21 years old. Use of this platform by minors is strictly prohibited.
• Each person may create only one account. Creating multiple accounts will result in all accounts being closed.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Accessing the platform through any proxy, VPN, or other technical means is prohibited.

Identity Verification (KYC)

7u778 follows the Know Your Customer (KYC) process to prevent fraud and ensure financial security. Before a withdrawal or for large transactions, you may be required to provide documents to verify your identity, such as a copy of your national ID card, passport, or driving licence. If the required documents are not provided within the specified time, your account may be temporarily suspended.

3 Account Security and Responsibility

The security of your 7u778 account is entirely your own responsibility. Please keep the following in mind:

• Keep your login details (username and password) completely confidential.
• You must not allow any third party to use your account.
• If you suspect that your account has been accessed without authorisation, notify our support team immediately.
• Any activity recorded on your account will be considered to have been carried out by you.

4 Financial Transactions: Deposits and Withdrawals

All financial transactions on 7u778 are conducted in Bangladeshi Taka (BDT/৳).

Deposit Rules

• Minimum deposit amount: ৳300 (per method).
• Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits must be sent from a payment account registered in your own name.
• Depositing using a third-party account is prohibited.

Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests are generally processed within 5–30 minutes.
• Withdrawals can only be made to your registered payment method.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals may be held if the wagering requirements of any active bonus have not been met.

5 Bonuses and Promotional Offers

7u778 offers various types of bonuses and promotions. These bonuses apply under specific conditions.

Welcome Bonus

New members will receive a 100% bonus on their first deposit up to a maximum of ৳5,000. The wagering requirement for this bonus is 15 times (15x). This means that to withdraw the bonus funds, you must place total bets equal to 15 times the combined amount of the original deposit and the bonus.

General Bonus Terms

• Each bonus offer has its own specific validity period. Bonuses not used before expiry will be cancelled.
• If one bonus is already active, a new bonus generally cannot be added.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirements have been met.
• If 7u778 finds evidence of bonus abuse or manipulation, 7u778 reserves the right to cancel the relevant bonus and any associated winnings.
• Cashback offers under the VIP programme and other promotions are provided according to their own separately applicable terms and conditions.

6 Fair Play and Prohibited Activities

7u778 is committed to ensuring a fair and secure gaming environment. Any of the following activities are strictly prohibited:

• Any form of fraud, hacking, or software-based manipulation.
• Abusing bonuses by creating multiple accounts.
• Exploiting any technical flaw or bug in the platform.
• Using the platform for money laundering or illegal financial activities.
• Attempting to influence betting outcomes by colluding with other players.
• Playing games using automated bots or scripts.

7 Copyright and Intellectual Property

All content on the 7u778 website — including logos, graphics, software, text, interface design, and game code — is the intellectual property of 7u778 or its licensed partners. Users are not permitted to reproduce, modify, distribute, or use this content for commercial purposes without prior authorisation. The intellectual property of game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming) is protected by their own copyright laws.

8 Limitation of Liability

7u778 accepts no liability in the following circumstances:

• Game losses caused by internet disconnection or technical failure.
• Financial losses caused by issues with the user's own device or network.
• Transaction delays caused by third parties (banks or mobile banking providers).
• Losses resulting from account details falling into the hands of a third party due to the user's own negligence.
• Temporary service outages caused by unexpected technical errors.

7u778 always strives to improve the quality of its service and is committed to resolving any issues promptly.

9 Account Suspension and Closure Policy

7u778 reserves the right to temporarily suspend or permanently close any user's account at any time and for any reason. In particular, an account may be closed in the following cases:

• Violation of any clause of these terms and conditions.
• Creating an account using false information.
• Failing KYC verification or refusing to provide the required documents.
• Evidence of involvement in fraudulent activity.
• The user submits a Self-Exclusion request.

Users may also contact our support team at any time to close their own account.

10 Responsible Gambling

7u778 places the highest importance on responsible gaming. We believe that gambling is a form of entertainment and should never be treated as a source of income.

• We provide players with the ability to set deposit limits, loss limits, and session time limits.
• Contact our support team to activate the Self-Exclusion option.
• This platform is operated for users aged 21 and above only.
• If you feel you may have a gambling problem, we recommend seeking professional help.

For more details, visit our Responsible Gaming page.

11 Privacy and Data Protection

7u778 gives the highest priority to protecting users' personal information. We use SSL encryption technology and user information is never sold to any third party. Personal information is used solely for service improvement, identity verification, and financial transactions.

To learn more about how we collect and use data, please read our Privacy Policy page.

12 Changes to Terms

7u778 reserves the right to change any part of these terms and conditions at any time. After any change, the updated terms will be published on this page and the "Last Updated" date will be revised.

For significant changes, we will attempt to notify registered users by email. However, continued use of the platform after any change will be considered acceptance of the new terms.

13 Contact and Support

If you have any questions or concerns about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7.

Our support team is always here for you and ready to resolve any issue promptly.