7u778 Privacy Policy

7u778 operates a reliable and secure online gaming platform for players in Bangladesh. By visiting our website 7u778.cam or creating an account, you agree to this privacy policy.

This document explains what information 7u778 collects, why it collects it, how it is processed, how long it is retained, and what rights you have. We respect your privacy and are committed to protecting your personal information at all times.

If this policy changes, we will update it on the website and change the "Last Updated" date. Continuing to use the platform after any changes means you have agreed to the revised policy.

7u778 collects user information in various ways. The types of information collected are described in detail below:

2.1 Registration and Account Information

What we collect when you open an account:

• Full name (first and last name)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number
• User-chosen username and password (stored in encrypted form)

2.2 Identity Verification (KYC) Information

To comply with responsible gaming and anti-money laundering policies, we may collect:

• National ID (NID) or passport copy
• Other government-issued ID for Bangladeshis living abroad
• Address verification documents (where required)

2.3 Financial and Transaction Information

Relevant information is collected during deposits and withdrawals, such as:

• bKash, Nagad, Rocket, Upay, or bank account numbers (stored in masked form)
• Transaction amounts and dates
• Transaction IDs and payment method type

2.4 Gaming and Activity Information

• History of games played and bet amounts
• Win and loss records
• Bonus usage history
• Login and logout times

2.5 Technical and Device Information

• IP address
• Browser and device type
• Operating system
• Cookies and session data
• Referral source (where you came from to reach the site)

7u778 processes user information for the following lawful purposes:

3.1 Account Management

Your information is used to create and manage your account, ensure secure login, and maintain communication on account-related matters.

3.2 Transaction Processing

Financial information is used to complete deposits and withdrawals successfully and to maintain accurate transaction records. The minimum deposit at 7u778 is ৳300 and the minimum withdrawal is ৳1,000.

3.3 Identity Verification and Fraud Prevention

KYC information is used to verify user identity, prevent account misuse, and protect the security of the platform.

3.4 Responsible Gaming Support

Gaming activity data is analysed to identify excessive gaming or problematic behaviour, so that support can be provided where needed.

3.5 Technical Development and Support

Technical information is used to monitor platform performance, resolve technical issues, and improve the user experience.

3.6 Communication and Support

Contact information is used to provide support via 24/7 Bengali live chat and email, to share information about bonuses or promotions, and to send necessary service-related messages.

7u778 never sells or rents your personal information. However, limited information may be shared in specific circumstances:

4.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and partner banks to complete transactions. This information is used only for processing transactions.

4.2 Technology and Software Providers

Limited technical information may be shared with trusted third-party providers for game operation and the technical functioning of the platform. They operate under strict confidentiality agreements.

4.3 Legal Obligations

Information may be disclosed as required to comply with applicable laws in Bangladesh, court orders, or lawful requests from government authorities.

4.4 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. We will notify users in advance in such situations.

The 7u778 website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve the performance of the site.

5.1 Essential Cookies

These cookies are essential for the site to operate. They are used to maintain login sessions, ensure security, and remember language preferences. They cannot be disabled.

5.2 Functionality Cookies

Used to remember your preferences and settings and to personalise the user experience.

5.3 Analytics Cookies

Used to analyse site performance and user behaviour. This information is used only for platform improvement.

You can control or delete cookies from your browser settings. However, disabling some cookies may cause certain features of the site to not work properly.

7u778 retains user information only for as long as it is needed to fulfil the relevant purpose or as required to meet legal obligations.

• Information for active accounts is retained for as long as the account remains open.
• Financial transaction records may be kept for a defined period even after an account is closed.
• KYC verification documents are retained in accordance with legal requirements.
• Information for inactive accounts is deleted or anonymised after a set period.

Once the retention period ends, we securely delete the information or convert it in a way that makes it impossible to identify any individual.

7u778 uses industry-standard technology and practices to keep your personal and financial information secure:

However, no system on the internet is completely secure. If you believe your account security has been compromised, contact our 24/7 support team immediately.

You have the following rights regarding your personal information held by 7u778:

8.1 Right to Access

You can find out at any time what information we hold about you and how it is being used.

8.2 Right to Rectification

If any of your information is incorrect, you can request that it be corrected.

8.3 Right to Erasure

In certain circumstances you can request that your personal information be deleted, though some information may not be possible to delete due to legal obligations.

8.4 Right to Restrict Processing

In certain cases you can request that the processing of your information be restricted.

8.5 Right to Data Portability

You can request a copy of your information in a structured, machine-readable format.

8.6 Right to Object

You can object to your information being used for marketing purposes and we will respect that.

To exercise any of the above rights, contact our support team. We will respond to your request within a reasonable time.

7u778's services are for users aged 21 and above only. We do not knowingly collect any information from minors.

We verify age at the time of registration. If it is later found that a user is under 21, their account will be closed immediately and the collected information will be deleted subject to legal requirements.

If parents believe their child has registered on this platform, please contact us immediately.

With your consent, 7u778 may send you messages about promotional offers, bonuses, and updates. If you do not wish to receive such communications:

• Click the "Unsubscribe" link at the bottom of any marketing email.
• Request to stop marketing communications via our live chat or email.
• Change your communication preferences in your account settings.

Please note that opting out of marketing messages will not stop important service-related messages about your account (transaction confirmations, security notices, etc.).

Although 7u778 operates primarily for the Bangladesh market, some data may be processed on servers in other countries due to the technical infrastructure.

Wherever data is processed, we ensure that the security measures described in this privacy policy apply everywhere. Third-party providers are required to comply with international data protection standards.

7u778 reserves the right to update or change this privacy policy at any time. For significant changes, we will:

• Publish a specific notice on the website.
• Notify registered users by email.
• Change the "Last Updated" date at the beginning of the policy.

If you continue using the platform after a revised policy has been published, you will be considered to have agreed to the new policy. Therefore, it is advised that you review this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: